Warranty claim

All customers may return goods without giving a reason. Goods can be returned within two weeks of receipt of the shipment and returned to the central warehouse at the address below:

Recipient: Warehouse Belenty
Street Name and House Number: Radosovice 60
Postal Code and Locality: 386 01 Strakonice
Country: Czech Republic
 
Before returning the goods, please notify us by e-mail at support@belenty.com so that your request can be handled quickly and professionally.

For hassle free management of your returns, the goods must be returned in the original packaging and undamaged. Shipping costs related to returning goods are the responsibility of the customer.

Belenty provides professional customer service. In case of any requests, please feel free to contact us at any time.

Detailed information about warranty claims can be found in the section: "General terms and conditions - VI. Withdrawal from contract and IX. Warranty conditions"